Frequently Asked Questions

To find your referral link, just follow the steps below:

Log in to your client portal
Click on ‘Tools’ and take a look under "Marketing Tools" select ‘Links’
Click copy the URL you want to use and share it with your clients

For more information, or for specific requests, Please do contact us through Helpdesk ticket our representative will be entertain you in shortly. You may open ticket at https://secure.tradingpro.com/help-desk/new/

Yes, we offer a variety of marketing material including digital banners, landing pages, logos, creatives, and unique referral links.

You may navigate into client portal. On top of your client portal there has Tools > Under Marketing Tools there has Banner. 

For more information, or for specific requests, speak directly with your account manager, or email us at [email protected]. 

In the event that you withdraw funds to an incorrect account number, it is recommended to promptly contact our Support team for assistance. Typically, if such a scenario occurs, the bank may return the funds to us, and subsequently, we will ensure that the funds are returned to your account. Once this process is completed, you can proceed to initiate another withdrawal of the funds as needed. 

 If your attempt to withdraw was unsuccessful, several reasons may account for this issue. Let's explore a few potential causes:

1. Incorrect information provided on the withdrawal form.
2. Failure to meet Trading Pro's basic requirements for withdrawal, as outlined in our Client agreement.
3. Client cannot request withdrawal request using a third-party account. Withdrawal must request to your own account.  

To track the status of your withdrawal, you can review the Transaction History in your Client portal. For additional information, please consult this article.

If you have further inquiries regarding your withdrawal, feel free to reach out to our Support Specialists .